Manager, Women's Center

REQ#: 36000008

GENERAL STATEMENT OF RESPONSIBILITIES: 
 
This is a FLSA exempt position in which the incumbent serves as the Program Manager for the Women’s SUD Treatment Center. The incumbent reports to the Director III and receive general supervision, referring specific situations to the supervisor when clarification or interpretation of policy is needed.   
 
Under the guidance of the Director III, the incumbent implements residential SUD treatment for admitted participants. He/she is responsible for supporting the planning, staffing and coordinating of services for the program.  The incumbent provides training and supervision of staff in alcohol/drug addiction treatment, and center/agency rules, policies and procedures.  He/she manages and supervises the day to day operation of the Women’s Center He/she serves as a supervisor for Women’s SUD Treatment Center staff, under the direction of the Director III. 
 
The incumbent is trained and supervised in the performance of his/her tasks by the Director III.  In carrying out position duties, he/she performs in accordance with applicable professional ethics and established Region Ten policies, as well as those of DBHDS.   

QUALIFICATIONS: 
To ensure the safe and efficient operation of the program, a valid Virginia Driver’s License plus an acceptable driving record as issued by the Department of Motor Vehicles are required.  For business use of a personal car, a certificate of valid personal automobile insurance must be provided.  Master’s degree in licensure eligible field and two year’s supervisory experience are required. LPC or LCWS, registered with Virginia’s Department of Health Professionals, or registration required within 6 months of hire; LPC or LCSW in Virginia preferred.    In addition, the incumbent must possess the following knowledge, skills and abilities: 
 
Knowledge of:  substance addiction counseling theory and practice; residential treatment center service regulations; Program development, policy development, the nature of serious mental illness in adults and mental illness with chemical abuse; crisis recognition, prevention, and management techniques; supervision principles; treatment modalities and intervention techniques, such as behavior management, independent living skills training, supportive counseling, family education, crisis intervention, discharge planning and services coordination; substance abuse symptomatology; medications - side effects; different types of assessments, planning; consumers' rights; local community resources and service delivery systems, including support services (e.g., housing, financial, social welfare, dental, transportation, communication, recreation, legal/advocacy),  and general community resources (e.g., churches, clubs, self-help groups); types of mental health and substance addiction services; effective oral, written and interpersonal communication principles and techniques; general principles of record documentation; the service planning process and major components of a service plan. 
 
Skills in: Program and policy development, staff supervision and leadership; developing cohesive team efforts; interviewing; observing, recording and reporting on an individual's functioning (observation of medication effects, i.e., alcohol and abuse); identifying and documenting a consumer's needs for resources, services and other support; using information from assessments, evaluations, observations and interviews to develop service plans; identifying services within the community and established service system to meet the individual's needs; formulating, writing and implementing individualized service plans to promote goal attainment for persons with substance addictions including those with co-occurring mental illness conditions; negotiating with consumers and service providers; coordinating the provision of services by diverse public and private providers; identifying community  resources and organizations; coordinating resources and activities; using assessment tools (e.g., level of functional scale, life profile scale); non-punitive behavior; providing consultation. 
 
Abilities to: Motivate and lead staff; manage changing schedules; communicate clearly, anticipate, prevent and handle crisis demonstrate a positive regard for consumers and their families (e.g., treating consumers as individuals, allowing risk taking, avoiding stereotypes of mentally ill people, respecting consumers' and families' privacy, believing consumers are valuable members of society); be persistent and remain objective; work as a team member, maintaining effective inter- and intra-agency working relationships; work independently, performing position duties under general supervision; communicate effectively, verbally and in writing; drive defensively. 

POSITION LOCATION:       Women’s Residential SUD Treatment Center 
                                             
                                            Charlottesville, Virginia  

GRADE:  12