Program Supervisor

Who We Are:

National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.

We know you are compassionate and dedicated to serving your clients and communities and NYAP is dedicated to providing support to those who join our team! We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.

Working At NYAP

• NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.
• Student Loan Repayment assistance , up to $1,200 per year!
• Time Off Based on Hours Worked, Plus 11 Paid Holidays Per Year!
• Parental leave
• Medical, Dental, and Vision
• Competitive salaries and benefits including a 401(k), Summer Hours Off (reduced work schedule) , Tuition Assistance, and Work Anniversary Trips !

Position Overview

RESPONSIBILITIES:

The Program Supervisor position may include the following, as well as other duties assigned:

• Perform all work in a manner consistent with the National Youth Advocate Programs mission, values, and philosophies.
• Provide administration coordination for program contracts while aggressively seeking the growth and expansion in the local market(s) through relationships with key stakeholders.
• Sign off on all Incident Reports and other required reports as well as submitting the reports for processing according to agency policy.
• Perform all duties in accordance with personnel policies and the program’s fiscal guidelines; Work collaboratively with other NYAP programs and staff throughout the organization.
• Assign mediation services, when authorized, and regularly review the progress and status of the case(s).
• Coordinate all intake services, initial paperwork, and documentation; Recruit mediator volunteers for the program.

MINIMUM QUALIFICATIONS:

• Master’s Degree in Social Work or comparable Human Services field from an accredited institution.
• CWCM or CWLC certification, (LCSW, LMHC, LMFT) strongly preferred
• Two years’ direct experience in the field of human services.
• Relevant experience working with individuals being served through the child welfare and/or juvenile justice system.
• Must be knowledgeable of group facilitation/mediation practices and principles.
• Training, education, and/or experience related to the following:
  • Family facilitation, mediation, and/or conflict resolution.
  • Strengths based assessment and planning.
  • Ability to recruit, marketing, public speaking, networking, develop professional relationships, train foster parents as well as support foster parents.
  • Flexible to work in the field.
  • Communication and ability to relate to diverse groups and manage interpersonal conflict.
• Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.

OTHER SKILLS:

• Must have reliable transportation and a valid driver’s license as well as carry 100/300 bodily injury car insurance coverage.
• Some travel is required.
• Must be open and willing to work non-traditional work hours as well as on-call responsibilities.
• Must be able to embrace working as a diverse team both effectively and respectfully with persons of any background, race, color, religion, sexual orientation, ability, national origin, or culture.
• Provide excellent internal and external customer service.
• Must possess good verbal, listening, and written communication skills.

If this describes YOU, please apply today!

www.nyap.org/employment

The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.

Benefits listed are for eligible employees as outlined by our benefit policy

We continue to expand and develop new and innovative programs for our communities and families. We offer a competitive compensation and benefits package which includes major medical, dental, vision, 401K, student loan assistance and generous paid time off. If YOU can envision it; WE can DO it! The possibilities are endless!

The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.

An Equal Opportunity Employer, including disability/veterans