YouthSource Site Manager (Project Program Manager III)

King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.

Reengagement Center is in south King County. YouthSource provides case management, education, training, and employment services to young people ages 16-24 years. This YouthSource Site Manager (Project Program Manager III) role requires a highly skilled leader who can lead a team of Social Service Professionals, Instructors and community partner staff while providing excellent customer service to young adults.

This recruitment is to fill a six-month Special Duty Acting (SDA) assignment that is anticipated to end November 14, 2025. This position will be required to be in-office/onsite full-time, telecommute is not an option. Interviews for this selection process will take place on or around May 15, 2025.

Who May Apply: This position is open to internal career service employees, who have passed their initial probation, in the Children, Youth and Young Adults Division that meet the minimum qualifications. Candidates who wish to be considered for this position must submit an online King County application and respond to the supplemental questions. Your application may be rejected as incomplete if you do not include the requested and relevant information in the online application and supplemental questionnaire. Applications and/or supplemental questionnaires that state, see my resume are considered incomplete and will not be considered to be competitive.

Work Schedule: This special duty acting position is exempt from the provisions of the Fair Labor Standards Act and is not overtime eligible. Typical onsite hours are Monday - Friday 8am-5pm, telecommute is not an option.

Recruiter: Ivette Martinez-Morales, DCHS HR Manager II, ....

JOB DUTIES:

• Provide supervision and/or lead support to the YouthSource on site case management team and partner staff.
• Ensure excellent customer service at YouthSource Tukwila, including resolving concerns with students, parents and community partners.
• Provide leadership and day-to-day oversight of facility.
• Maintain comprehensive knowledge of community resources and services.
• Support in the Management of the onsite Open Doors & WIOA programs in partnership with the Youthsource Program Director.
• Maintain oversight of Division of Vocational Rehabilitation Pre-Employment Transition Services contract.
• Facilitate and maintain strong community partnerships.
• Provide oversight of the implementation of youth development programming schedule of events and ensure student's needs are being met.
• Ensure staff adherence to Standard Operating Procedures.
• Explore continuous improvement opportunities.
• Review and use data for continuous quality improvement.
• Perform other related duties as assigned.

EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:

• Bachelor's Degree in Social Work, Public Administration, or related field. Increasingly responsible recent experience (within the last five years) in youth program management, planning, development, and implementation a nd/or any combination of education and experience that demonstrates the ability to perform the essential functions of the position. Experience should be specific to young people ages 16-24 years and in education and employment services.
• Demonstrated lead experience and/or supervisory skills within a multidisciplinary and multi-agency team.
• Knowledge and experience with Open Doors Reengagement, Workforce Innovation Opportunity Act (WIOA) and Division of Vocational Rehabilitation Pre-Employment Transition Services programs.
• Ability to multitask and work in stressful situations involving youth.
• Leads with equity, race and social justice principles and has at least five years experience working with Black, Indigenous, People of Color (BIPOC) youth.
• Strong leadership and management skills, including team building and team accountability.
• Demonstrated team building skills with youth and adults.
• Demonstrated experience in ensuring program compliance with contract policies, procedures, program requirements, and federal regulations.
• Demonstrated experience in gathering, maintaining, analyzing data and developing formal written reports for professional and community audiences.
• Demonstrated ability to develop and maintain collaborative partnerships with stakeholders.
• Proficiency in 2010 Microsoft Word for Windows, Excel, and Access.
• Ability to pass a post-offer/pre-hire Washington State Patrol background check.

DESIRABLE QUALIFICATIONS : Master's Degree in Social Work, Education or similar.

ADDITIONAL POSITION INFORMATION :

• This position has been designated Non-Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency .
• This position is represented by a union, PROTEC17.