Information and Referral Specialist Jobs
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Assist with maintaining effective working relationships with community partners such as Community Health Centers, Providers, Councils on Aging, Housing Authorities, Social Service organizations, etc...
Special Operations Community Resource Coordinator (CRC) (75th RR NEW
- Chantilly, VA
- moments ago
- Chantilly, VA
- moments ago
Technical Librarian KBR Today Top Secret Unspecified Unspecified Business - Support Chantilly, VA (ON-SITE/OFFICE)Springfield, VA (ON-SITE/OFFICE) Title: Technical Librarian Belong. Connect. Grow....
Project M.O.R.E., Inc. Career Resource Specialist in New Haven , Connecticut Summary: The Employment Resource Specialist implements the employment program including job development, job readiness,...
Preferred bachelors degree and experience in Social Services or related field....
Candidate must pass human services background checks. Candidate must possess the ability to use multiple databases and computer programs....
Planning & Design Lead - Natural Resource Specialist 4 OREGON PARKS AND RECREATION Salem, OR United States URL:...
Those without a Bachelor's degree will be required to get a Bachelor's degree within 6 years of hire date 1 year of previous experience in human services, basic knowledge of the Windows computer system...
Human Resource Specialist -Distribution Center- 1st Shift(Hartford,CT)
- Windsor, CT
- 2 hours ago
- Windsor, CT
- 2 hours ago
The HR Specialist supports the HR Manager and HR Generalists within a Distribution Center (DC). Responsibilities include, but are not limited to, providing customer service to DC Team Members in...
Department Overview: The Minerals Management Bureau (MMB) and the Area Offices provide program administration and management for the 6.2 million acres of school trust mineral estates, including...
Qualifications: Bachelor's degree in Social Work or a related human services field. One year of experience working with senior citizens preferred....
Knowledge of community resources and how to access them. Strong communication, interpersonal and organizational skills....
Description Incumbent serves as Community Outreach for the Tippecanoe County Health Department, responsible for providing support to department personnel. DUTIES: Researches, Develops, and...
Overview The 4Kids4Families Client Services Specialist is responsible for ensuring the safe and efficient transportation of children to various appointments, activities, and family visits. This...
Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. The Clinical Resource Specialist for Burn (CRS-B) is a field-based clinical position...
JOB REQUIREMENTS: Make a difference while doing work you love! Aptiv islooking for a Full-Time Human Resource Administrator to join oursupportive and fun HR team in La Crosse. In this full-time...
Information and Referral Specialist Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Information and Referral Specialist Jobs Nationwide
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employee Relations
- Human Resources Management
- Leave Administration
- Resource Management
- Land Management
- Cartography
- Natural Resource Management
- Endangered Species
- Community Resources
- Human Services
- Harm Reduction
- Homeless Services
- Social Services
- Suicide Prevention
- Domestic Violence
- Community Service
- Cultural Competency
- Program Evaluation
- Special Education
- Autism
- Case Management
- Advocacy
- Health Education
- Patient Education
- Crisis Management
- Community Outreach
- Client Services
- File Management
- Organizational Development
- Curriculum Development
- Wellness
- Reimbursement
- Referrals
- Implementation
- Prioritizing
- Written Communication
- Consulting
- Telephone Skills
- Flexibility
- Documentation
- Events
- Mentoring
- Spanish
- Collaboration
- Bachelor's Degree
- Education Experience
- Employee Development
- Filing
- Reporting
- Teaching
- English
- Regulations
- Policy Development
- Problem Solving
- Bilingual
- Microsoft Office
- Time Management
- Microsoft Excel
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Information and Referral Specialist Related Career Advice Articles
5 Unique Social Services Jobs
Read our guide to social services jobs – including probation officers, family therapists, and child advocates – to find the one that’s right for you.
Read article »
What Are the Differences Between Micro, Mezzo, and Macro Social Work?
Learn which type of social work career aligns best with your skills, experience, and goals.
Read article »