Information and Referral Specialist Jobs
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Human Resources Specialist Job Overview: As a Human Resources Specialist, you will be the cornerstone of our admin department, contributing to the overall success of the organization by supporting...
Knowledge, Skills and Abilities: Bachelors degree in social work, vocational rehabilitation, rehabilitation & disability services, or human services preferred....
Senior Community Outreach Specialist - Connecting Kids to Coverage
- San Antonio, TX
- 1 hour ago
- San Antonio, TX
- 1 hour ago
POSITION SUMMARY/RESPONSIBILITIES Coordinates community outreach and assists with the completion and follow-up of applications for The Centers for Medicare and Medicaid Services (CMS) Connecting...
Federal Lands Northeast District Unit Restoration Specialist, Natural Resource Specialist 3 (NRS3)
- Colville, WA
- 4 hours ago
- Colville, WA
- 4 hours ago
Federal Lands Northeast District Unit Restoration Specialist, Natural Resource Specialist 3 (NRS3) Recruitment #2025-4-7677 Full-time, Permanent, Represented position Location: Northeast Region-...
FDC-HUMAN RESOURCE SPECIALIST/HR - OPS The State of Florida - 3.5 Alachua, FL Job Details Temporary | Full-time $21.19 an hour 2 days ago Benefits Dental insurance Pension plan Life insurance...
A Community Outreach Worker discerns needs of tenants and makes referrals to appropriate agencies facilitating access to quality employment, health care and social services, providing health education...
Special Operations Community Resource Coordinator (Coronado, CA)
- Escondido, CA
- 9 hours ago
- Escondido, CA
- 9 hours ago
The contractor shall have, or be willing to receive, specialized training on peer support counseling, community resources and referrals and suicide prevention....
ABOUT US Biodesix is a leading diagnostic solutions company, driven to improve clinical care and outcomes for patients. Biodesix Diagnostic Tests support clinical decisions to expedite...
Resource Specialist Elementary (2025-2026 School Year)
- San Leandro, CA
- 12 hours ago
- San Leandro, CA
- 12 hours ago
San Leandro Unified School District The resource specialist provides direct support to special education students in both the resource and general education classroom settings. Provides ongoing...
As we continue to expand our team at the Chinatown Service Center (CSC), a nonprofit organization providing multilingual health and social services, employment training, and counseling in Greater Los...
Resource Specialist Program - Various - 2025-2026 School Year
- Palmdale, CA
- 13 hours ago
- Palmdale, CA
- 13 hours ago
Job Summary Job Summary Desert Rose/Tumbleweed Desert Willow (x3) 4 Position(s) Available View Job Description Please attach the following: Letter of Introduction (Letter of Interest - Must...
Special Education - Resource Specialist Brief Description of Position Assists in identifying and diagnosing handicapped students; provides service to the child and his teacher to enable successful...
Resource Specialist Elementary (2025-2026 School Year)
- San Leandro, CA
- 13 hours ago
- San Leandro, CA
- 13 hours ago
The resource specialist provides direct support to special education students in both the resource and general education classroom settings. Provides ongoing consultation with general education...
Resource Specialist - Burroughs High 2025-2026 #7995
- Ridgecrest, CA
- 13 hours ago
- Ridgecrest, CA
- 13 hours ago
Listed are the duties and responsibilities considered common to all teaching positions in Sierra Sands Unified School District. MAJOR DUTIES & RESPONSIBILITIES: - To implement and support the...
JOB DESCRIPTION Under general supervision in a classroom setting or special learning center, assists in the delivery of an instructional program of prescribed learning objectives to students in...
Information and Referral Specialist Online Courses and Training Opportunities
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Information and Referral Specialists offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employee Relations
- Labor Relations
- Human Resources Management
- Hydrogeology
- Resource Management
- Water Conservation
- Land Management
- Natural Resource Management
- Employee Counseling
- Vault Balancing
- Community Resources
- Human Services
- Social Services
- Service Coordination
- Home Visits
- Suicide Prevention
- Community Service
- Individualized Education Program
- Cultural Competency
- Program Evaluation
- Autism
- Special Education
- Advocacy
- Health Education
- Medicaid
- Crisis Management
- Community Outreach
- Client Services
- File Management
- Organizational Development
- Wellness
- Liaison
- Reimbursement
- Referrals
- Interviewing
- Implementation
- Prioritizing
- Consulting
- Telephone Skills
- Documentation
- Collaboration
- Events
- Flexibility
- Spanish
- Education Experience
- Reporting
- Teaching
- Filing
- English
- Regulations
- Policy Development
- Sales
- Problem Solving
- Bilingual
- Microsoft Office
- Time Management
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Leadership
- Communication Skills
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