Information and Referral Specialist Jobs in Madison, WI
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
service settings Bilingual skills Detail-oriented with a problem-solving mindset Work Environment & Physical Demands Office-based role with moderate noise level Must be able to sit, stand, and use...
#main-wrapper Senior Client Services Specialist Position is full time, Monday-Friday, 8AM-5PM Candidates currently living within a commutable distance of Madison, WI are encouraged to apply...
services organizations and community resources. 40% Volunteerism and Service Support United Way initiatives including emphasizing workforce Plan for Community Well-being strategies....
25-26 - Gillespie - Spanish Bilingual Resource Specialist - 0.25 FTE (10 hpw)
- Madison, WI
- 30+ days ago
- Madison, WI
- 30+ days ago
25-26 - Gillespie - Spanish Bilingual Resource Specialist - 0.25 FTE (10 hpw) Middle School Operations Gillespie Middle Compensation: $26.84 - 55.51 Hourly Wage Employment Type: Non-Exempt MMSD is...
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25-26 - OKeeffe - Spanish Bilingual Resource Specialist - 0.484 FTE (19.36 HPW)
- Madison, WI
- 30+ days ago
- Madison, WI
- 30+ days ago
25-26 - O'Keeffe - Spanish Bilingual Resource Specialist - 0.484 FTE (19.36 HPW) Middle School Operations O'keeffe Middle Compensation: $26.84 - 55.51 Hourly Wage Employment Type: Non-Exempt MMSD...
25-26 - Randall - Spanish Bilingual Resource Specialist (BRS) - 0.484 FTE (19.36 HPW)
- Madison, WI
- 30+ days ago
- Madison, WI
- 30+ days ago
25-26 - Randall - Spanish Bilingual Resource Specialist (BRS) - 0.484 FTE (19.36 HPW) Elementary School Operations Randall Elementary Compensation: $26.84 - 55.51 Hourly Wage Employment Type:...
25-26 - Sherman - Spanish Bilingual Resource Specialist - 0.646 FTE (27.04)
- Madison, WI
- 30+ days ago
- Madison, WI
- 30+ days ago
25-26 - Sherman - Spanish Bilingual Resource Specialist - 0.646 FTE (27.04) Middle School Operations Sherman Middle Compensation: $26.84 - 55.51 Hourly Wage Employment Type: Non-Exempt MMSD is...
25-26 - Southside - Spanish Bilingual Resource Specialist - 0.968 FTE (38.72 hpw)
- Madison, WI
- 30+ days ago
- Madison, WI
- 30+ days ago
25-26 - Southside - Spanish Bilingual Resource Specialist - 0.968 FTE (38.72 hpw) Multilingual Programs & Services Southside Elementary Compensation: $26.84 - 55.51 Hourly Wage Employment Type:...
25-26 - Wright - Spanish Bilingual Resource Specialist - 0.968 FTE (39 HPW
- Madison, WI
- 30+ days ago
- Madison, WI
- 30+ days ago
25-26 - Wright - Spanish Bilingual Resource Specialist - 0.968 FTE (39 HPW Multilingual Programs & Services Wright Middle Compensation: $26.84 - 55.51 Hourly Wage Employment Type: Non-Exempt MMSD...
Who We Are: Wealthspire Advisors is a New York City-based, independent registered investment Advisory firm with $20B in AUM. We have more than 300 employees serving clients from 22 offices in 12...
Demographic Data for Madison, WI
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Required or preferred licenses and certifications for Information and Referral Specialist positions.
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Information and Referral Specialists in Madison, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employee Relations
- Human Resources Information System
- Leave Administration
- Resource Management
- Land Management
- HR Policies & Procedures
- Cartography
- Natural Resource Management
- Endangered Species
- Community Resources
- Human Services
- Social Services
- Community Organizing
- Home Visits
- Depression
- Mental Health
- Community Health
- Needs Assessment
- Individualized Education Program
- Cultural Competency
- Autism
- Special Education
- Behavioral Health
- Advocacy
- Crisis Management
- Community Outreach
- Client Services
- File Management
- Wellness
- Discretion
- Curriculum Development
- Liaison
- Referrals
- Implementation
- Written Communication
- Prioritizing
- Telephone Skills
- Documentation
- Teaching
- Public Speaking
- Events
- Flexibility
- Collaboration
- Spanish
- Education Experience
- Filing
- English
- Regulations
- Reporting
- Policy Development
- Problem Solving
- Bilingual
- Microsoft Office
- Time Management
- Research Skills
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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