Information and Referral Specialist Jobs in Phoenix, AZ
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
This position offers insight into nonprofits, workforce programs, youth development, and community resources. Key Result Areas Work with leadership and staff to plan and develop projects....
Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. The Clinical Resource Specialist for Burn (CRS-B) is a field-based clinical position...
We are seeking a motivated Human Resources Specialist. This role will be responsible for overseeing various HR functions, including recruitment, employee relations, benefits administration,...
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Salary for Information and Referral Specialist Jobs in Phoenix, AZ
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in Phoenix, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employee Relations
- Human Resources Management
- Hydrogeology
- Resource Management
- Water Conservation
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- Natural Resource Management
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- Vault Balancing
- Community Resources
- Human Services
- Social Services
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- Suicide Prevention
- Depression
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- Individualized Education Program
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- Autism
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- Organizational Development
- Wellness
- Liaison
- Reimbursement
- Referrals
- Interviewing
- Implementation
- Prioritizing
- Consulting
- Telephone Skills
- Documentation
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- Events
- Flexibility
- Spanish
- Education Experience
- Reporting
- Teaching
- Filing
- English
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- Sales
- Problem Solving
- Bilingual
- Microsoft Office
- Time Management
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Leadership
- Communication Skills
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