Information and Referral Specialist Jobs in Phoenix, AZ

An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.

Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.

1-4 of 4 Jobs

Human Resource Specialist

  • Phoenix, AZ
  • 2 days ago
  • Phoenix, AZ
  • 2 days ago

We are seeking a motivated Human Resources Specialist. This role will be responsible for overseeing various HR functions, including recruitment, employee relations, benefits administration,...

Client Services Specialist

  • Phoenix, AZ
  • 13 days ago
  • Phoenix, AZ
  • 13 days ago

Job Details Job Location : Phoenix, AZ Position Type : MARICOPA AMBULANCE LLC Salary Range : Undisclosed Description Definition: The Client Services Specialist helps maintain and develop existing...

Client Services Specialist

  • Tempe, AZ (9 miles from Phoenix, AZ)
  • 27 days ago
  • Tempe, AZ (9 miles from Phoenix, AZ)
  • 27 days ago

Client Services Specialist Tempe, AZ (On-Site) About Us ADESA, a Carvana-owned company, currently operates in over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide...

Social Support Specialist

  • Phoenix, AZ
  • 60+ days ago
  • Phoenix, AZ
  • 60+ days ago

This position offers insight into nonprofits, workforce programs, youth development, and community resources. Key Result Areas Work with leadership and staff to plan and develop projects....

Demographic Data for Phoenix, AZ

Moving to Phoenix, AZ? Find some basic demographic data about Phoenix, AZ below.


Local
National
1,443,187
34,949
Large

Information and Referral Specialist Online Courses and Training Opportunities

iHireSocialServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Principles of Information Security
The student will be able to:Classify and differentiate a basic working knowledge of cybersecurity awareness and threats.Describe the roles, responsibilities, and tools of a cybersecurity...
Introduction to Confidential Information and Remedies
This free Confidential Information Training online course begins with defining confidential information. Confidential information refers to any information that can be protected by a promise or a...
Information Systems Risk Manager
Risk reflects the likelihood of events occurring and the impact those have on an enterprise. Meanwhile, risk management is the system of balancing the risk associated with business activities with...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Information and Referral Specialist Jobs in Phoenix, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireSocialServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Information and Referral Specialist positions.



Highest Education Level

Information and Referral Specialists in Phoenix, AZ offer the following education background
Master's Degree
46.1%
Bachelor's Degree
40.1%
Associate's Degree
5.2%
Doctorate Degree
3.3%
High School or GED
2.4%
Vocational Degree or Certification
2.3%
Some College
0.6%
Some High School
0.1%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Information and Referral Specialists in Phoenix, AZ
2-4 years
32.4%
Less than 1 year
24.9%
1-2 years
24.2%
None
11.3%
4-6 years
7.0%
6-8 years
0.2%



Information and Referral Specialist Related Career Advice Articles

social worker meeting with two clients to provide crisis services
5 Unique Social Services Jobs

Read our guide to social services jobs – including probation officers, family therapists, and child advocates – to find the one that’s right for you.

Read article »
counselor talking to a patient and taking notes
What Are the Differences Between Micro, Mezzo, and Macro Social Work?

Learn which type of social work career aligns best with your skills, experience, and goals.

Read article »