Information and Referral Specialist Jobs in Santa Rosa, CA
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
About the Employer Roseland Public Schools is located in the heart of beautiful Sonoma County. We serve students from preschool through high school in a safe and nurturing environment with high...
- Santa Rosa, CA
- 14 days ago
- Santa Rosa, CA
- 14 days ago
About the Employer Welcome to the Bellevue Union School District in Santa Rosa, California. Santa Rosa's location and its combination of family-friendly metropolitan amenities and natural beauty...
Education Specialist / Resource Specialist - Hybrid Position
- Santa Rosa, CA
- 23 days ago
- Santa Rosa, CA
- 23 days ago
Resume Cover Letter 3 Letters of Recommendation (preferred) References with Contact Information Copy of CA Education Specialist Credential Credential Copy Letter of Introduction Resume...
Resource Specialist Teacher (RSP Teacher)
- Sonoma, CA (22 miles from Santa Rosa, CA)
- 60+ days ago
- Sonoma, CA (22 miles from Santa Rosa, CA)
- 60+ days ago
Job Summary Job Summary Sonoma Charter School is looking for a full-time Resource Specialist (RSP Teacher)! We are a small school in the Sonoma Valley. We have a very welcoming and supportive...
Demographic Data for Santa Rosa, CA
Moving to Santa Rosa, CA? Find some basic demographic data about Santa Rosa, CA below.
Information and Referral Specialist Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Information and Referral Specialist Jobs in Santa Rosa, CA
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in Santa Rosa, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employee Relations
- Labor Relations
- Human Resources Management
- Hydrogeology
- Resource Management
- Water Conservation
- Land Management
- Natural Resource Management
- Employee Counseling
- Vault Balancing
- Community Resources
- Human Services
- Social Services
- Service Coordination
- Home Visits
- Suicide Prevention
- Community Service
- Individualized Education Program
- Cultural Competency
- Program Evaluation
- Autism
- Special Education
- Advocacy
- Health Education
- Medicaid
- Crisis Management
- Community Outreach
- Client Services
- File Management
- Organizational Development
- Wellness
- Liaison
- Reimbursement
- Referrals
- Interviewing
- Implementation
- Prioritizing
- Consulting
- Telephone Skills
- Documentation
- Collaboration
- Events
- Flexibility
- Spanish
- Education Experience
- Reporting
- Teaching
- Filing
- English
- Regulations
- Policy Development
- Sales
- Problem Solving
- Bilingual
- Microsoft Office
- Time Management
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Information and Referral Specialist Related Career Advice Articles

5 Unique Social Services Jobs
Read our guide to social services jobs – including probation officers, family therapists, and child advocates – to find the one that’s right for you.
Read article »
What Are the Differences Between Micro, Mezzo, and Macro Social Work?
Learn which type of social work career aligns best with your skills, experience, and goals.
Read article »