Information and Referral Specialist Jobs in East Point, GA
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
- Atlanta, GA (7 miles from East Point, GA)
- 11 hours ago
- Atlanta, GA (7 miles from East Point, GA)
- 11 hours ago
Job Details Job Location : Restoration House - Atlanta, GA Position Type : Full Time Salary Range : $35000.00 - $40000.00 Salary/year Job Category : Nonprofit - Social Services Description Do you feel...
The purpose of this classification is to serve as the floor supervisor for the frontline, floor or Call Center: Customer Resource Specialist and handle the daily revenue and customer support...
Community Outreach Specialist - Elections & Registration
- Jonesboro, GA (13 miles from East Point, GA)
- 90+ days ago
- Jonesboro, GA (13 miles from East Point, GA)
- 90+ days ago
COMMUNITY OUTREACH SPECIALIST CLASSIFICATION: COMMUNITY OUTREACH SPECIALIST PURPOSE OF CLASSIFICATION The purpose of this classification is to educate, inform and empower Clayton County residents...
Demographic Data for East Point, GA
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Salary for Information and Referral Specialist Jobs in East Point, GA
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in East Point, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employee Relations
- Human Resources Information System
- Leave Administration
- Resource Management
- Land Management
- HR Policies & Procedures
- Cartography
- Natural Resource Management
- Endangered Species
- Community Resources
- Human Services
- Social Services
- Community Organizing
- Home Visits
- Depression
- Mental Health
- Community Health
- Needs Assessment
- Program Coordination
- Individualized Education Program
- Cultural Competency
- Autism
- Special Education
- Behavioral Health
- Advocacy
- Crisis Management
- Community Outreach
- Client Services
- File Management
- Wellness
- Discretion
- Curriculum Development
- Liaison
- Referrals
- Implementation
- Written Communication
- Prioritizing
- Telephone Skills
- Documentation
- Teaching
- Public Speaking
- Events
- Flexibility
- Collaboration
- Spanish
- Education Experience
- Filing
- English
- Regulations
- Reporting
- Policy Development
- Problem Solving
- Bilingual
- Microsoft Office
- Time Management
- Research Skills
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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