Information and Referral Specialist Jobs in Boston, MA
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Resource Specialist, Integrated Care Management, Lawrence/Haverhill
- Somerville, MA (2 miles from Boston, MA)
- 2 days ago
- Somerville, MA (2 miles from Boston, MA)
- 2 days ago
Familiarity with community resources and social services Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America...
Info & Referral Specialist, HCEC
- Framingham, MA (19 miles from Boston, MA)
- 4 days ago
- Framingham, MA (19 miles from Boston, MA)
- 4 days ago
Working Conditions: As part of the responsibilities of this position, the Information and Referral Specialist/Receptionist will have direct or incidental contact with clients served by SMOC in various...
Remote WorkWe are looking for candidates to work on the new Massachusetts Behavioral Health Help Line with knowledge of behavioral health social services and insurance systems, and a deep understanding of the...
- Salem, MA (13 miles from Boston, MA)
- 8 days ago
- Salem, MA (13 miles from Boston, MA)
- 8 days ago
resources related to social determinants of health....
Company Description Are you passionate about making a meaningful difference in patients' lives? Our rapidly growing Transplant Division is seeking a compassionate and highly organized Social Work...
Hematology/Oncology Community Resource Specialist
- Burlington, MA (12 miles from Boston, MA)
- 10 days ago
- Burlington, MA (12 miles from Boston, MA)
- 10 days ago
Bachelor's degree in Social Work or Human Services preferred....
resources. - Strong assessment and crisis intervention. - Strong collaborative skills and a desire to work in a complex, fast-paced environment. - Excellent interpersonal skills. - Excellent collaboration...
- Somerville, MA (2 miles from Boston, MA)
- 13 days ago
- Somerville, MA (2 miles from Boston, MA)
- 13 days ago
resources Intermediate proficiency in Excel, Word, PowerPoint, and Teams Ability to work independently Additional Job Details (if applicable) This part time shift will be Monday - Friday 9am-1pm....
- Jamaica Plain, MA (4 miles from Boston, MA)
- 20 days ago
- Jamaica Plain, MA (4 miles from Boston, MA)
- 20 days ago
Description SCHEDULE: 40 hours, Monday - Friday 9am - 5:30pm, with the ability to be flexible with hours as needed PAY: $23.48 per hour DOE LOCATION: 170 Morton St, 444 Harrison Ave, Boston MA,...
- Roxbury, MA (1 mile from Boston, MA)
- 21 days ago
- Roxbury, MA (1 mile from Boston, MA)
- 21 days ago
services or related field required....
Knowledge of current community resources. Strong assessment and crisis intervention. Strong collaborative skills and a desire to work in a complex, fast-paced environment....
resources. - Strong assessment and crisis intervention. - Strong collaborative skills and a desire to work in a complex, fast-paced environment. - Excellent interpersonal skills. - Excellent collaboration...
resources. - Strong assessment and crisis intervention. - Strong collaborative skills and a desire to work in a complex, fast-paced environment. - Excellent interpersonal skills. - Excellent collaboration...
The Resource Specialist is responsible for assisting with the development of education and referral information regarding extended care facilities, placement process, and homecare and community resources...
CBIZ, Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory,...
Remote WorkDemographic Data for Boston, MA
Moving to Boston, MA? Find some basic demographic data about Boston, MA below.
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Salary for Information and Referral Specialist Jobs in Boston, MA
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in Boston, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employee Relations
- Labor Relations
- Human Resources Management
- Hydrogeology
- Resource Management
- Water Conservation
- Land Management
- Natural Resource Management
- Employee Counseling
- Vault Balancing
- Community Resources
- Human Services
- Social Services
- Service Coordination
- Home Visits
- Suicide Prevention
- Community Service
- Individualized Education Program
- Cultural Competency
- Program Evaluation
- Autism
- Special Education
- Advocacy
- Health Education
- Medicaid
- Crisis Management
- Community Outreach
- Client Services
- File Management
- Organizational Development
- Wellness
- Liaison
- Reimbursement
- Referrals
- Interviewing
- Implementation
- Prioritizing
- Consulting
- Telephone Skills
- Documentation
- Collaboration
- Events
- Flexibility
- Spanish
- Education Experience
- Reporting
- Teaching
- Filing
- English
- Regulations
- Policy Development
- Sales
- Problem Solving
- Bilingual
- Microsoft Office
- Time Management
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Leadership
- Communication Skills
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