Information and Referral Specialist Jobs in New York
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Human Resource Specialist 549033 Morningside Facilities Operations Full Time Opening on: Mar 7 2025 Grade 11 Job Type: Officer of Administration Regular/Temporary: Regular Hours Per Week: 35...
Job Requirements Alkegen brings together two of the world's leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and...
TEKsystems Client Services Specialist in Rochester , New York Description: The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound...
The Human Resource Specialist works closely with the Senior People Advisor and the Management Team to ensure our new HR model succeeds and supports the vision and strategy of FrieslandCampina....
intervention including mediation and de-escalation skills to diffuse situations between residents' family members and/or roommates; Participate in trainings to improve client centered practice skills...
Community Outreach Specialist Bowery Residents' Committee Post Date: Feb 21, 2025 Job Type: Full Time Start Date: - n/a - Salary: - n/a - Location: US - New York - Manhattan Job Reference: - n/a -...
The Community Resource Specialist (CRS) is the direct liaison with people seeking information and help from health & human service programs....
Part-Time Resource Specialist in Bilingual Education or World Language Instruction
- New York, NY
- 30+ days ago
- New York, NY
- 30+ days ago
Part-Time Resource Specialist in Bilingual Education or World Language Instruction New York University Application First Name Last Name Email address Captcha / Bot check: Copy from here ...to here...
- New York, NY
- 30+ days ago
- New York, NY
- 30+ days ago
The NYS Statewide Language Regional Bilingual Education Resource Network (RBERN) at NYU Metropolitan Center for Research on Equity and the Transformation of Schools (NYU Metro Center) invites...
HUB International Limited (HUB) is the 5th largest global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and...
resources and community outreach preferred....
About Fordham: Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine...
Client Services Specialist - Domestic Violence Shelter, Prelude
- New York, NY
- 45+ days ago
- New York, NY
- 45+ days ago
intervention CPR Certification High school diploma or GED First Aid Certification Guard Card Client services Discharge planning Alternative dispute resolution Computer skills 2 years Entry level Full...
Client Services Specialist - Domestic Violence Shelter Lang
- New York, NY
- 45+ days ago
- New York, NY
- 45+ days ago
intervention including mediation and de-escalation skills to diffuse situations between residents' family members and/or roommates; Participate in trainings to improve client centered practice skills...
Client Services Specialist - Domestic Violence Shelter Orchid
- New York, NY
- 45+ days ago
- New York, NY
- 45+ days ago
intervention CPR Certification High school diploma or GED First Aid Certification Guard Card Client services Discharge planning Alternative dispute resolution Computer skills 2 years Entry level Full...
Demographic Data for New York
Moving to New York? Find some basic demographic data about New York below.
Information and Referral Specialist Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Information and Referral Specialist Jobs in New York
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Employee Relations
- Leave Administration
- Resource Management
- Water Management
- Surface Water
- Wildlife Management
- HR Policies & Procedures
- ADP Workforce Now
- Natural Resource Management
- Workplace Investigations
- Community Resources
- Human Services
- Homeless Services
- Social Services
- Service Coordination
- Client Advocacy
- Home Visits
- Suicide Prevention
- Program Implementation
- Cultural Competency
- Program Evaluation
- Special Education
- Autism
- Case Management
- Patient Education
- Health Education
- Crisis Management
- Community Outreach
- Client Services
- File Management
- Organizational Development
- Curriculum Development
- Wellness
- Nursing
- Liaison
- Reimbursement
- Referrals
- Interviewing
- Implementation
- Prioritizing
- Telephone Skills
- Mentoring
- Flexibility
- Documentation
- Collaboration
- Events
- Spanish
- Bachelor's Degree
- Education Experience
- English
- Filing
- Reporting
- Teaching
- Regulations
- Policy Development
- Bilingual
- Problem Solving
- Microsoft Office
- Time Management
- Research Skills
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Information and Referral Specialist Related Career Advice Articles
5 Unique Social Services Jobs
Read our guide to social services jobs – including probation officers, family therapists, and child advocates – to find the one that’s right for you.
Read article »
What Are the Differences Between Micro, Mezzo, and Macro Social Work?
Learn which type of social work career aligns best with your skills, experience, and goals.
Read article »