Information and Referral Specialist Jobs in Rhode Island
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
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We are looking for candidates to work on the new Massachusetts Behavioral Health Help Line with knowledge of behavioral health social services and insurance systems, and a deep understanding of the...
Demographic Data for Rhode Island
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Salary for Information and Referral Specialist Jobs in Rhode Island
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in Rhode Island offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Employee Relations
- Leave Administration
- Resource Management
- Water Management
- Surface Water
- Wildlife Management
- HR Policies & Procedures
- ADP Workforce Now
- Natural Resource Management
- Workplace Investigations
- Community Resources
- Human Services
- Homeless Services
- Social Services
- Service Coordination
- Client Advocacy
- Home Visits
- Suicide Prevention
- Program Implementation
- Cultural Competency
- Program Evaluation
- Special Education
- Autism
- Case Management
- Patient Education
- Health Education
- Crisis Management
- Community Outreach
- Client Services
- File Management
- Organizational Development
- Curriculum Development
- Wellness
- Nursing
- Liaison
- Reimbursement
- Referrals
- Interviewing
- Implementation
- Prioritizing
- Telephone Skills
- Mentoring
- Flexibility
- Documentation
- Collaboration
- Events
- Spanish
- Bachelor's Degree
- Education Experience
- English
- Filing
- Reporting
- Teaching
- Regulations
- Policy Development
- Bilingual
- Problem Solving
- Microsoft Office
- Time Management
- Research Skills
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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