Information and Referral Specialist Jobs in Dallas, TX
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
PlainsCapital Bank is currently looking to hire a Treasury Management Client Services Specialist in Dallas, Texas. This position will initially be located in Irving, Texas but will soon transition...
Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations...
Overview The Community Outreach Specialist is responsible for bringing Planned Parenthood’s mission to the community through a vibrant volunteer program; legislative advocacy, active presence at...
- Irving, TX (8 miles from Dallas, TX)
- 27 days ago
- Irving, TX (8 miles from Dallas, TX)
- 27 days ago
Client Services Specialist Position: Client Services Specialist Position location: Irving, Texas (TX) Council : scouting/careers Position Overview The Client Services Specialist plays a crucial...
WHO WE AREApex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to...
- Arlington, TX (23 miles from Dallas, TX)
- 30+ days ago
- Arlington, TX (23 miles from Dallas, TX)
- 30+ days ago
Envita Solutions, formerly known as Heritage Interactive Services, is a leading total waste management partner. The company is dedicated to fostering a healthier planet by transforming complex...
WHO WE AREApex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to...
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Information and Referral Specialists in Dallas, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employee Relations
- Labor Relations
- Human Resources Management
- Hydrogeology
- Resource Management
- Water Conservation
- Natural Resource Management
- Employee Counseling
- Vault Balancing
- Community Resources
- Human Services
- Social Services
- Service Coordination
- Home Visits
- Suicide Prevention
- Depression
- Community Service
- Individualized Education Program
- Cultural Competency
- Program Evaluation
- Autism
- Special Education
- Advocacy
- Health Education
- Medicaid
- Crisis Management
- Community Outreach
- Client Services
- File Management
- Organizational Development
- Wellness
- Liaison
- Reimbursement
- Referrals
- Interviewing
- Implementation
- Prioritizing
- Consulting
- Telephone Skills
- Documentation
- Collaboration
- Events
- Flexibility
- Spanish
- Education Experience
- Reporting
- Teaching
- Filing
- English
- Regulations
- Policy Development
- Sales
- Problem Solving
- Bilingual
- Microsoft Office
- Time Management
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Leadership
- Communication Skills
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