Information and Referral Specialist Jobs in Kirkland, WA
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Case Manager - Resource Specialist (On-Call) - Young Adults in Transition (YAIT)
- Seattle, WA (7 miles from Kirkland, WA)
- 9 days ago
- Seattle, WA (7 miles from Kirkland, WA)
- 9 days ago
This position is with the Y Social Impact Center, the social services division of the YMCA of Greater Seattle (YGS), serving around 5,000 youth, young adults, and families every year in communities...
Title: Client Resource Specialist - Kirkland Location: Kirkland, WA Work Schedule: Full Time, Monday – Friday, 8:30am – 5pm, Fully in-person onsite. Who we are: Hopelink is the largest nonprofit...
Community Resource Coordinator III
- Clinton, WA (22 miles from Kirkland, WA)
- 11 days ago
- Clinton, WA (22 miles from Kirkland, WA)
- 11 days ago
The ideal candidate will have experience with home visits, community events, and a background in social services....
Remote Work- Seattle, WA (7 miles from Kirkland, WA)
- 26 days ago
- Seattle, WA (7 miles from Kirkland, WA)
- 26 days ago
services experience; or Associate Degree or two years of relevant college coursework in related field and four years of human services experience....
Demographic Data for Kirkland, WA
Moving to Kirkland, WA? Find some basic demographic data about Kirkland, WA below.
Information and Referral Specialist Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Information and Referral Specialist Jobs in Kirkland, WA
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in Kirkland, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employee Relations
- Labor Relations
- Human Resources Management
- Hydrogeology
- Resource Management
- Water Conservation
- Land Management
- Natural Resource Management
- Employee Counseling
- Vault Balancing
- Community Resources
- Human Services
- Social Services
- Service Coordination
- Home Visits
- Suicide Prevention
- Community Service
- Individualized Education Program
- Cultural Competency
- Program Evaluation
- Autism
- Special Education
- Advocacy
- Health Education
- Medicaid
- Crisis Management
- Community Outreach
- Client Services
- File Management
- Organizational Development
- Wellness
- Liaison
- Reimbursement
- Referrals
- Interviewing
- Implementation
- Prioritizing
- Consulting
- Telephone Skills
- Documentation
- Collaboration
- Events
- Flexibility
- Spanish
- Education Experience
- Reporting
- Teaching
- Filing
- English
- Regulations
- Policy Development
- Sales
- Problem Solving
- Bilingual
- Microsoft Office
- Time Management
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Information and Referral Specialist Related Career Advice Articles

5 Unique Social Services Jobs
Read our guide to social services jobs – including probation officers, family therapists, and child advocates – to find the one that’s right for you.
Read article »
What Are the Differences Between Micro, Mezzo, and Macro Social Work?
Learn which type of social work career aligns best with your skills, experience, and goals.
Read article »